IT infra-services

• We have warehouse in Tokyo to store replacement hardware.  We bring hardware devices into customer’s sites quickly.
• We have storage spaces in center of Tokyo so that we always have access to replacement parts and can bring to customers’ site quickly.
• Customer can select either normal business hour support or 24/365 support.
• In Kanto (Tokyo, Saitama, Chiba, Kanagawa) or Kansai (Osaka) areas, we can visit customer’s site in 4 hours. 
• This service requires 1 year contract.
• Customer can select either 1 of 2 support levels below.
  • Storage and replacement: Configuration of the hardware must be restored by the customer. eCorpOne will provide remote access to the hardware.
  • Storage and configuration restore: eCorpOne will restore configuration into replaced hardware.
• To request us urgent on site IT support service, please visit this URL for more details.

• Full managed Windows server hosting and remote management of servers running at client’s site.
• Various features including VPN access, offline folder, snapshot, generation managed backups, cold standby hardware, 24/365 management.
• Windows servers and Active Directory integration / Linux hosting
• 24 hours / 365 days monitoring and quick recovery
• Replacement hardware is prepared on site for quick recovery
• Managed backups using snapshots and VM level backups.
• Low installation fee
• 1 year contract with auto-renew.

• We design and implement various IT systems through consultation process with customers, especially with IT managers at global locations.We provide various IT systems, including Windows servers with Active Directory, site-to-site VPN, encrypted and authenticated Wireless LAN, redundant networking and server systems, application layer firewall, virtulization using VMWare Hyper-V, and kvm, many of which are usually implemented by global companies. We implement, train its employees, and share our monthly IT support so that services are maintained well.
• Server management
  • Windows servers and user management
  • Linux (Ubuntu, CentOS) and Web server management
  • Remote management (Remote automatic analysis and remote login for desktop Windows support)

Majority of networking and server hardware supported.

• HP Procurve switch, Proliant servers
• Cisco Pix firewall, 

• Fortinet Fortigate firewall
• Many other brands supported.

Technologies

• IP-Sec VPN implementation
• Firewall implementation
• Highly fault tolerant network system design
• Supporting flexible design with BGP, OSPF, EIGRP, HSRP, Object Tracking, floating static route, Policy-based routing
• Multicasting (PIM, IGMP Snooping)for efficient packet delivery
• Primary and/or backup internet connection using e-mobile/softbank/docomo’s wireless network in Japan
• VLAN design
• Voice / PBX integration support
• Network monitoring implementation with e-mail alerting
• Delivery time: Average response time in Tokyo is 5 minutes and usually visit customer’s sites in 2 hours.

Support various virtual systems

• We usually virtualize server systems using VMWare ESXi.
• In addition to VMWare ESXi, we also manage KVM and Hyper-V systems with IO optimization.
• We can create and/or migrate existing systems into virtualized systems.

Installing and managing IP cameras in various environment

• Allows you to view videos over the Internet using your PC or mobile phones.
• Supports installing IP cameras for remote locations with limited resources, such as no fiber connections and no electricity available.   We can install solar panel with battery charging and with low-cost SIM card.
• Bandwidth optimized configurations for bandwidth limited SIM card.
• Motion detection based recording.