- Quick site visit with optional warehousing service
- Full managed active directory and file server cloud and on premise service
- Corporate level SLA managed Internet service
- Corporate IT infrastructure design and management service
- Software development service
- IP Security camera solutions
- Cisco VoIP system consulting
Quick site visit with optional warehousing service
- We have warehouse in Tokyo to store replacement hardware. We bring hardware devices into customer’s sites quickly.
- We have storage spaces in center of Tokyo so that we always have access to replacement parts and can bring to customers’ site quickly.
- Customer can select either normal business hour support or 24/365 support.
- In Kanto (Tokyo, Saitama, Chiba, Kanagawa) or Kansai (Osaka) areas, we can visit customer’s site in 4 hours.
- This service requires 1 year contract.
- Customer can select either 1 of 2 support levels below.
- Storage and replacement: Configuration of the hardware must be restored by the customer. eCorpOne will provide remote access to the hardware.
- Storage and configuration restore: eCorpOne will restore configuration into replaced hardware.
- To request us urgent on site IT support service, please visit this URL for more details.
Full managed active directory and file server cloud and on premise service
- Full managed Windows server hosting and remote management of servers running at client’s site.
- Various features including VPN access, offline folder, snapshot, generation managed backups, cold standby hardware, 24/365 management.
- Windows servers and Active Directory integration / Linux hosting
- 24 hours / 365 days monitoring and quick recovery
- Replacement hardware is prepared on site for quick recovery
- Managed backups using snapshots and VM level backups.
- Low installation fee
- 1 year contract with auto-renew.
Corporate level SLA managed Internet service
- 24/365 full managed Internet services
- Bandwidth assured & SLA service
- On site installation and management
- Support in English and in Japanese language
- Example: 400Mbps dedicated fiber Internet with 24/365 days support for sale at 299,999 JPY/months now. Please contact us,
Corporate IT infrastructure design and management service
- We design and implement various IT systems through consultation process with customers, especially with IT managers at global locations.We provide various IT systems, including Windows servers with Active Directory, site-to-site VPN, encrypted and authenticated Wireless LAN, redundant networking and server systems, application layer firewall, virtulization using VMWare Hyper-V, and kvm, many of which are usually implemented by global companies. We implement, train its employees, and share our monthly IT support so that services are maintained well.
- Server management
- Windows servers and user management
- Linux (Ubuntu, CentOS) and Web server management
- Remote management (Remote automatic analysis and remote login for desktop Windows support)
Majority of networking and server hardware supported.
- HP Procurve switch, Proliant servers
- Cisco Pix firewall,
- Fortinet Fortigate firewall
- Many other brands supported.
- IP-Sec VPN implementation
- Firewall implementation
- Highly fault tolerant network system design
- Supporting flexible design with BGP, OSPF, EIGRP, HSRP, Object Tracking, floating static route, Policy-based routing
- Multicasting (PIM, IGMP Snooping)for efficient packet delivery
- Primary and/or backup internet connection using e-mobile/softbank/docomo’s wireless network in Japan
- VLAN design
- Voice / PBX integration support
- Network monitoring implementation with e-mail alerting
- Delivery time: Average response time in Tokyo is 5 minutes and usually visit customer’s sites in 2 hours.
Support various virtual systems
- We usually virtualize server systems using VMWare ESXi.
- In addition to VMWare ESXi, we also manage KVM and Hyper-V systems with IO optimization.
- We can create and/or migrate existing systems into virtualized systems.
Software development service
- Hardware API and serial access – credit card system, cash payment system, barcode reader, magnetic card writer.
- Reprintable magnetic PET card reader/writer software handling.
- Customer centered flexible support
- C#, C++. WPF,PHP, Ajax, Perl programming, Java, perl.
- MySQL database access, replication, encryption.
- Secure e-mail server system with privacy protection functions and information tracking software.
- Involvement with large Japanese companies and handling of corporate policies.
- Misys Equation core banking software implementation/migration
- eCorpOne has engaged into one of the largest global banks in Japan for core banking software migration.
- Various versions of Misys Equation and components related to the core systems can be migrated.
- Normal migration time is between 9 months and 3 years.
- Wired LAN based barcode reader
IP Security camera solutions
Installing and managing IP cameras in various environment
- Allows you to view videos over the Internet using your PC or mobile phones.
- Supports installing IP cameras for remote locations with limited resources, such as no fiber connections and no electricity available. We can install solar panel with battery charging and with low-cost SIM card.
- Bandwidth optimized configurations for bandwidth limited SIM card.
- Motion detection based recording.
Cisco VoIP system consulting
- We provide support for SIP based Cisco VoIP system consultation.
- MPLS based closed network integration, integration with existing PBXes, and disaster recovery.
- Optimized with QoS, precedence, dial-peer, FXS/FXO.